This policy explains how 3DSECUR SLU, established at Av. Príncep Benlloch, 26-30, Edif. Clara Rabassa, 1ª Planta, AD500 Andorra la Vella, Andorra (hereinafter referred to as “the Company”, “we”), processes personal data collected via https://www.rocket2fame.com and its associated services (hereinafter referred to as the “Site”).
We comply with all applicable data protection laws and regulations in the relevant jurisdictions, including Andorran Law 29/2021 (LQPD) and any relevant local legislation.
Privacy contact: [email protected]
- What data do we process? (data minimization)
Identification & contact: email, first/last name (if provided), order number.
Order & customer service data: purchased products, date/time, status, support messages.
Links provided for execution: public URLs of your accounts/networks necessary for the service.
We never request platform passwords.
Payment: amount, currency, transaction identifiers, status.
Card data is processed by our service provider; we do not have access to it.
Technical: IP address, user-agent, security/error logs, session identifiers, strictly necessary cookies.
Sources: directly from you (forms, orders, support), from our payment and hosting providers for technical metadata.
- Purposes and legal bases
Contract performance: order processing, service provision, warranty, support.
Security / maintenance: fraud and abuse prevention, logging, service continuity — legitimate interest.
Legal obligations: invoicing, accounting, responses to competent authorities.
Prospecting (optional): sending informational or promotional emails — based on consent, revocable at any time.
When we rely on legitimate interest, we conduct a balancing test; its conclusions can be communicated upon request.
3) Retention Periods (Principles)
Order / warranty / support records:
Retained from 60 days to 1 year depending on the nature of the service and the applicable warranty.
Legal basis: performance of the contract and warranty.
Invoicing / accounting:
Retained for at least 6 years as required by tax or accounting obligations.
Legal basis: legal obligation – Andorran accounting law.
Technical security logs:
Retained from 6 to 12 months depending on operational and security needs.
Legal basis: legitimate interest – security and integrity of the site.
4) Cookies
The Site only uses strictly necessary cookies (session, cart, anti-bot, consent preference).
Any analytics or marketing cookies are disabled unless and until you have given your consent via our consent management banner.
You can view or change your preferences at any time via our Cookie Policy (link in the footer).
5) Security
We implement reasonable technical and organizational measures (TLS/HTTPS, compartmentalization, access control, logging, backups).
As no system is infallible, we encourage you to protect your credentials and devices, and to never share your platform passwords.
6) Your Rights
You have the following rights:
Access, rectification, erasure, restriction, objection, portability, and withdrawal of consent (for processing based on consent).
To exercise them:
📧 mailto:[email protected] (please specify the subject of your request).
A response will be provided within 30 days, extendable in the case of a complex request.
You may lodge a complaint with the Andorran data protection authority (APDA) or the competent authority in your place of residence.
7) Minors – Automated Decisions
Our services are reserved for individuals aged 18 and over.
We do not make any automated decisions that produce legal effects concerning you.
8) Changes
We may update this policy to reflect legal, technical, or operational developments.
Substantial changes will be communicated via reasonable notice on the Site.
The date of the last update at the top of the document is authoritative.
Cookie Management Policy – rocket2fame.com
This policy explains how 3DSECUR SLU, established at Av. Príncep Benlloch, 26-30, Edif. Clara Rabassa, 1ª Planta, AD500 Andorra la Vella, Andorra (hereinafter referred to as “the Company”, “we”), uses cookies and similar technologies on the website https://www.rocket2fame.com (hereinafter referred to as the “Site”).
1. What is a cookie?
A cookie is a small text file placed on your device (computer, smartphone, tablet) during browsing.
It allows information to be stored in order to:
- ensure the proper functioning of the Site,
- improve your user experience,
- or, with your consent, analyze the use of the Site.
2. Types of cookies used
a) Strictly necessary cookies (always active)
These cookies are essential for the functioning of the Site and cannot be disabled.
They are used in particular to:
- manage the cart and orders (WooCommerce),
- ensure security and prevent fraud,
- remember your consent preferences.
b) Preference cookies (optional)
These cookies help improve the appearance or user-friendliness of the Site, for example by displaying external fonts (Google Fonts if not self-hosted).
c) Statistical cookies (optional)
These cookies help us understand how the Site is used and improve our services.
They collect information anonymously, unless explicit consent is given.
Example: Sourcebuster.js (traffic source analysis).
d) Marketing cookies (not used by default)
The Site does not use advertising cookies or marketing tracking pixels.
If such a service were to be integrated in the future, your explicit consent would be requested.
3. Consent management
When you first visit the Site, a banner appears to allow you to accept, refuse, or customize your choices.
Non-essential cookies are only placed after your consent.
You can change your preferences at any time via the “Manage my cookies” link in the footer.
4. Cookie retention periods
- Session cookies: automatically deleted when the browser is closed.
- Persistent cookies: retained for a maximum of 13 months from the time they are set.
- Consent: your choices are stored for a maximum of 6 months.
5. How to manage cookies in your browser
Most browsers (Chrome, Firefox, Safari, Edge, etc.) allow you to block or delete cookies through their settings.
⚠️ Please note: Disabling necessary cookies may affect the Site’s functionality (cart, order, login).
6. Contact
For any questions regarding this Cookie Policy:
📧 mailto:[email protected]
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